Head & neck health
From ears, nose and throat discomfort to thyroid or parathyroid concerns, our specialists deliver fast access, clear answers, and comprehensive care for head and neck health.
Free Booking Protection
Our Booking Protection means we'll make sure you're seen by the specialist who best fits your needs – even if that means rearranging your appointment. You won't be left in the wrong place, and you won't lose out. Read more in our T&Cs.
Free Booking Protection
Our Booking Protection means we'll make sure you're seen by the specialist who best fits your needs – even if that means rearranging your appointment. You won't be left in the wrong place, and you won't lose out. Read more in our T&Cs.
Clear answers and expert care for head and neck concerns.
Head and neck health covers a wide territory – your ears, nose, throat, and endocrine glands (thyroid & parathyroid). Symptoms like lumps, voice changes, swallowing difficulty, or unexplained pain deserve early attention. Our specialists offer consultant-led evaluation and tailored management, helping you move from symptoms to clarity, and treatment if needed.
Ears, nose & throat
From ears, nose and throat discomfort to thyroid or parathyroid concerns, our specialists deliver fast access, clear answers, and comprehensive care for head and neck health.
Parathyroid & neck endocrine
Diagnosis and treatment for parathyroid disorders, such as underactive/overactive glands, nodules or tumours – with imaging, blood tests and surgery as needed.
Common head & neck conditions
Head and neck conditions can affect everything – how you breath and swallow, your balance, and your hearing.
Sinusitis
Inflammation or infection of the sinuses causing congestion, pain and pressure – often linked to allergies or infections.
Tonsillitis & sore throat
Recurring tonsil infections can lead to pain, difficulty swallowing or sleep disturbances – sometimes tonsils require removal.
Hearing loss & ear infections
One of the most common ENT complaints, often caused by fluid, wax or an infection in the middle ear or ear canal.
Thyroid nodules
Lumps in the thyroid gland that are usually benign but sometimes need ultrasound or biopsy to exclude cancer.
Hyperparathyroidism
Overactive parathyroid glands raise calcium levels in the blood and can cause tiredness, bone or joint pain, low mood or kidney stones – although some people have no symptoms and it is picked up on blood tests.
Voice & swallowing disorders
Issues with the vocal cords or throat that affect speaking, swallowing or breathing – often linked to inflammation, reflux, vocal strain, infection, nerve problems or, rarely, structural changes.
When to see a head & neck specialist
If you notice a lump in the neck, persistent throat discomfort, swallowing difficulties, voice changes lasting longer than 3 weeks, unexplained ear pain, or breathing problems, it’s important to seek assessment. Early investigation helps identify the cause and ensures timely treatment.
How it works
01Tell us what you need help with
Using our triage flow to quickly outline what your area of concern is or choose from our symptom picker. If you can’t find what you’re looking for, our patient-friendly team will guide you to the right next step.
02Get matched with a specialist, quickly
Our system instantly connects you with the most suitable consultant based on your symptoms and needs. Every match is made using our network of trusted, highly qualified specialists.
03Choose a time that works for you
Once you’ve found your consultant, booking is quick and flexible. Choose the time and place that suits you best – whether that’s the earliest available appointment or the location that’s most convenient.
04Get seen and feel better, sooner
Attend your appointment with one of our trusted specialists and get the care you need. From consultation to treatment, you’ll be guided by experts who listen and support you every step of the way.
Here's what our patients say...
Friendly and professional
— Patient of Benjamin CoswayDr Jolly gave some helpful advice about my situation, such as that I should only consider surgery once inflammation in my nose had settled and I had ruled out certain causes of the problem. I appreciate that this is a thorough and cautious approach. However, I did not feel fully informed about everything surgery would entail, such as if it was possible to fix all my issues, and was still a bit confused about whether he would be willing to offer surgery himself. He told me that he would prefer not to treat me privately and that I should stick with the NHS. At the moment, I cannot breathe through my nose at all and it is making me feel claustrophobic and easily tired. It has been three months since the injury that caused it and despite being referred to NHS ENT at the time, I have still not met any nose specialist on the NHS. Therefore, I found that largely unhelpful. He also works on the NHS as well so knows waiting times are bad in our area. Some of Dr Jolly's answers in the consultation were rather brief. The patient letter also seemed brief. It made some frank statements without further explanation. For instance, he told me that it was 'his personal preference... not to treat [me] privately' without telling me why. Given the stressful situation, I wish more time had been taken to explain his reasons. I felt that the patient letter characterised me in a way that was unfair as well. For example, he wrote that I was 'very argumentative' when told that I would need to do some tests, when I had simply agreed with him and was even already booked in for some of those tests on the NHS at the time. Moreover, communication through his secretary, Lily, was very drawn out and convoluted. He and his secretary showed little respect for me. These issues have put me off seeking further clarification about the patient letter or trying again to receive treatment from him, as this is not the best foundation for going forward.
— Patient of Karan JollyI saw Mr Karan Jolly after noticing changes to my voice, and I could not have asked for a better experience from start to finish. From the moment I walked into clinic he put me completely at ease, taking the time to listen properly to my concerns rather than rushing through the appointment. He explained everything in a way that was easy to understand, both what he was looking for and what each step of the assessment involved. He carried out a nasoendoscopy in clinic during the same appointment, which was reassuring as it meant no waiting around for a separate visit, and he talked me through the procedure and the findings clearly. Following the assessment, he referred me on for vocal exercises with a clear explanation of why this was the right next step and what I could expect from it. I left the appointment feeling fully informed, reassured, and confident in the plan going forward. I would also like to acknowledge his secretary Lily, who kept in touch with me throughout and was professional, friendly, and efficient at every point of contact. The whole experience, from first enquiry to follow-up, was seamless. Mr Jolly is knowledgeable, thorough, and genuinely kind in his manner. I would highly recommend him to anyone with voice or ENT concerns.
— Patient of Karan JollyDr made me very relaxed and was very reassuring all round a very pleasant experience
— Patient of Banjamin CoswayCare was second to none. Very impressed. My only comment was a couple of times equipment/medication that should have been in the consulting room wasn't, resulting in the consultant having to leave the room and find the missing items. Not really a problem....
— Patient of Benjamin CoswayExcellent explained everything to me
— Patient of Benjamin CoswayFriendly and professional
— Patient of Benjamin CoswayDr Jolly gave some helpful advice about my situation, such as that I should only consider surgery once inflammation in my nose had settled and I had ruled out certain causes of the problem. I appreciate that this is a thorough and cautious approach. However, I did not feel fully informed about everything surgery would entail, such as if it was possible to fix all my issues, and was still a bit confused about whether he would be willing to offer surgery himself. He told me that he would prefer not to treat me privately and that I should stick with the NHS. At the moment, I cannot breathe through my nose at all and it is making me feel claustrophobic and easily tired. It has been three months since the injury that caused it and despite being referred to NHS ENT at the time, I have still not met any nose specialist on the NHS. Therefore, I found that largely unhelpful. He also works on the NHS as well so knows waiting times are bad in our area. Some of Dr Jolly's answers in the consultation were rather brief. The patient letter also seemed brief. It made some frank statements without further explanation. For instance, he told me that it was 'his personal preference... not to treat [me] privately' without telling me why. Given the stressful situation, I wish more time had been taken to explain his reasons. I felt that the patient letter characterised me in a way that was unfair as well. For example, he wrote that I was 'very argumentative' when told that I would need to do some tests, when I had simply agreed with him and was even already booked in for some of those tests on the NHS at the time. Moreover, communication through his secretary, Lily, was very drawn out and convoluted. He and his secretary showed little respect for me. These issues have put me off seeking further clarification about the patient letter or trying again to receive treatment from him, as this is not the best foundation for going forward.
— Patient of Karan JollyI saw Mr Karan Jolly after noticing changes to my voice, and I could not have asked for a better experience from start to finish. From the moment I walked into clinic he put me completely at ease, taking the time to listen properly to my concerns rather than rushing through the appointment. He explained everything in a way that was easy to understand, both what he was looking for and what each step of the assessment involved. He carried out a nasoendoscopy in clinic during the same appointment, which was reassuring as it meant no waiting around for a separate visit, and he talked me through the procedure and the findings clearly. Following the assessment, he referred me on for vocal exercises with a clear explanation of why this was the right next step and what I could expect from it. I left the appointment feeling fully informed, reassured, and confident in the plan going forward. I would also like to acknowledge his secretary Lily, who kept in touch with me throughout and was professional, friendly, and efficient at every point of contact. The whole experience, from first enquiry to follow-up, was seamless. Mr Jolly is knowledgeable, thorough, and genuinely kind in his manner. I would highly recommend him to anyone with voice or ENT concerns.
— Patient of Karan JollyDr made me very relaxed and was very reassuring all round a very pleasant experience
— Patient of Banjamin CoswayCare was second to none. Very impressed. My only comment was a couple of times equipment/medication that should have been in the consulting room wasn't, resulting in the consultant having to leave the room and find the missing items. Not really a problem....
— Patient of Benjamin CoswayExcellent explained everything to me
— Patient of Benjamin Cosway